We have been using Abacus consistently for just over 7 years for all of the company's IT needs. Abacus IT’s team consistently conduct business professionally, respectfully, promptly, and kindly. They do a stellar job of maintaining our computer and telephone system and are my go to source for anything computer related. Whenever a new computer is needed, I go directly to Abacus IT where I know I will get great prices on products that they believe in.
Abacus IT is the total professional IT firm. Here at Visit West Hollywood we just completed an entire upgrade to our IT infrastructure. Abacus IT advised us on all our IT strategy and conducted the entire IT implementation including purchasing for the entire company. All new desktop stations, new software platforms and upgrades both cloud and desktop based, new media servers, back up servers, wifi hardware upgrades, cloud based email exchange and dual location cloud backup redundancy. Abacus IT staff completed all our needs ahead of schedule, on budget with expertise and precision. They also put in place all our IT security protocols and do our ongoing IT support. We could not be more impressed to happier.
The Entire Visit West Hollywood Staff
Abacus IT continue to provide WHCHC with excellent IT advice and services since 2008. I highly recommend Abacus IT for your business computer network/server, workstation, and email needs.
I have worked with Jirka and the team at Abacus IT for over 10 years. They have provided full IT service, including exchange hosting, new office setup, and office moves. I have a busy litigation practice and do not have the time, expertise or interest in dealing with IT issues. Abacus IT has consistently handled my firm’s needs promptly, politely, and professionally. When issues have arisen with outside vendors, Abacus IT has handled them with a properly documented paper trail and thorough follow-through. I truly feel like I have my own in-house IT department with Abacus IT.
R. Michael Collum
As a small business owner of an interior design firm, I have depended on Abacus IT for our IT support for over 15 years. Our deep sense of trust and dependence has been well earned by Jirka and his staff over the years. Their capability and responsiveness to all sorts of challenges are met with complete professionalism and quality from planning stages to execution!
Abacus IT provides exceptional service. I want to complement you on the professionalism and efficiency. We have had a relationship with your firm since 2011 and I have been thoroughly impressed with the knowledge, responsiveness and clear communication you exhibit when serving The Ranch’s IT needs. I am pleased to know you and look forward to growing our businesses with each other.
I started my business with three of us huddled around a dinning room table in my house. In five years, we’ve ballooned to two hundred employees at times spanning three floors of office space. As a Media Company, our needs can change on a dime. Abacus has been with us every step of the way, anticipating our needs and solving potential problems before they arise.
We have had the pleasure of working with Jirka and his excellent team for a number of years. What we get with Abacus that we haven’t received from other IT providers is quick response, creative solutions and a positive attitude that inspires confidence in those of us who aren’t as fluid with the latest technological advances. I highly recommend the team and look forward to many more years of excellent service from them.
Jirka and his team at Abacus are friendly, polite and pleasant and talk to me and my staff in laymen’s terms without the condescension usually inherent in “techies”. They respond to my disorganization with great organization and speed, knowing what’s most urgent and identifying problems quickly. Jirka is also great at making plan design recommendations as appropriate, without over-selling me on hardware or services. Once it’s in their capable hands, it’s done.
Having been a client of Abacus IT for many years, our longstanding relationship is built on their core IT competency. They have allowed us to focus on our business, while they handle all the IT needs of our small business. They are just a phone call (or an e-mail) away. The responsive team has been knowledgeable and flexible in the many situations that you come across in an organization of 30+ people, operating 24/7. We rely on their deep knowledge to guide our current and future IT plans.
Abacus IT, Inc is our service provider for our company needs. They are the right size for our company. They are very quick to respond to our needs and keep our computers running so we can worry about our real business which is to provide customer service to our customers in the meetings business.
Jirka and his team at Abacus IT are top notch. From set-up to trouble-shooting, from issues small to complex, their level of service and professionalism always instill confidence. It’s with great enthusiasm that I recommend Abacus IT!
Jirka Ambroz and the team at Abacus IT, Inc. provide an unmatched level of customer service that’s personal and professional at the same time. We appreciate and trust the experience, knowledge and follow through, whether it is for our monthly maintenance or regarding an unforeseen glitch that suddenly pops up, we know we are in the best of hands – they keep our company running smoothly.
Our hotel has relied on Abacus IT for many years as our outsourced IT department. We are a 24/7 operation and depend on real-time information day and night. Abacus has always been there for us when a system has gone down. They are reliable, cost-effective, and professional.
Jirka is exceptionally knowledgeable with a wide variety of IT issues from Microsoft Office to QuickBooks, voice-recognition software, and iTunes. He works quickly and multitasks. Jirka is extremely patient to answer all our questions and solve our I.T. problems before the end of a session. He has been providing his expertise to our law firm for several years and we appreciate it very much.
Abacus IT is extremely knowledgeable, reliable, and conscientious. Whenever we have a problem they have solved it quickly. They are a key element to my office and keep my business running smoothly.
It has been a great privilege to work with Abacus IT since 2004. Their team is excellent in all areas of computer repair, remote service and computer consulting. They have been able to handle every computer need or issue that I’ve had, no matter how difficult or how small. I highly recommend Abacus IT and their Team.
We started our relationship with Abacus IT when we moved to our new location and have been satisfied with their work ever since. When there are issues with our network—as there are bound to be—their customer service is quick and responsive. We consider Abacus IT to be a critical member of our team.
We’re a fast moving Entertainment Company with offices in three cities in North America and in Paris. As our company has grown, so have our needs for better communication, data storage, computer program updates, tutoring and networking. Abacus IT has been our exclusive computer technician providing network support, new program support, and general trouble shooting for the better part of this year. We’ve used other people, whom have all been good, but Jirka has become our exclusive computer person because of his superior innate ability to offer practical solutions to our computer network problems, update us to better systems for data storage and information, and plan for our needs in ways that have greatly enhanced our ability to have user friendly programs for better communication and efficiencies within the office. He is courteous, professional, and very reasonable and I highly recommend him for all your computer needs.
What a relief! Not knowing much about computers and of course having problems I found and had another computer technician service my computer. After 3 visits it was worse than ever. Then I seen Jirka’s SN, looked at his web site and decided to give him a chance. He came in, sat down at the computer and in no time at all everything was up and running normal. I call only Jirka when I have any problem and over time he became aware of what I used the computer for. My system was 5 years old so when I asked him to get with me and help decide what I should buy on a new system he told me he would or he could build a new one for me. That is what I decided to do and I am so pleased with the new system. So, all I can say is if you need any service or help don’t hesitate to call him.