The ‘Anniversary Update’ is the largest and most important Windows 10 upgrade so far. It is also compulsory, but as it began rolling out reports followed that the mega update is causing PCs to freeze. Now Microsoft MSFT +0.32% has confirmed one major issue and admitted it currently does not have a fix…Taking to its Microsoft Answers support site, the company has posted a new and self-explanatory topic titled: ‘Windows 10 may freeze after installing the Anniversary Update’ and states there have been:
“Microsoft has received a small number of reports of Windows 10 freezing after installing the Anniversary Update on systems with the operating system stored on a solid-state drive (SSD) and apps and data stored on a separate drive. This issue does not occur when starting Windows 10 in Safe Mode. ”The reference to “a small number” remains to be seen.
Of course with a user base in the hundreds of millions, scale is impossible to tell but certainly even a small proportion can result in several million users being hit. I remain in discussions with Microsoft about the problem. The good news is that while a fix is not ready, Microsoft does offer a workaround.