Services

Our managed services give you peace of mind as we monitor, manage and support your systems and respond to service alerts and correct problems before they become expensive and productivity-draining downtime.  Abacus IT Managed IT Services supplement your day-to-day needs and free up your internal resources to focus on your more strategic business projects.  Our skillful team of engineers and technicians keeps your systems running smoothly while you focus on building your business and keep it moving while protecting your bottom line.  You’re assured of security, consistency and increased efficiency with 24/7 monitoring of critical systems.  By tapping in to our team you get more expertise for less money.

• Cost savings over in-house IT
• Intrusion detection and prevention
• Proactive approach to IT problems, better uptime, peace of mind.
• Reporting and documentation of all of your systems and users

Through its partnership with Cybersafe Solutions, Abacus IT offers high-level cybersecurity services with operations 24/7.

• Detection, response, containment
• Proactive threat hunt to identify compromises before an attack occurs.
• Training to simulate phishing attempts and advise staff on becoming aware of and act as defense against attacks

Our experience helping companies in many industries gives us the know-how to partner with you to find the best solutions for your business.  We have the knowledge and experience to design, scale and implement the best infrastructure for our clients.

• Maintaining and protecting the security of industry-specific programs in law, accounting, design and medicine.
• Website design and hosting
• Security risk and compliance assessments
• Business continuity and disaster recovery plans
• New office design and set up, we will work with you and your designers from the start of your project
• Network design for home or office
• Recommendations on hardware, software, telephony needs
• Custom-build servers and desktops designed for your needs.
• Home audio and security design and installation.  We work hand-in-hand with your own contractors and interior designers to keep your project on-time and on-budget.
• Hardware repair on MAC and PC systems, laptops, desktops and hand-held devices, including malware removal, hard drive replacement and memory upgrades.

Smart business practices demand communications systems that facilitate communication and collaboration that gives you a competitive edge.  The Abacus IT Hosted Exchange product runs seamlessly across all devices for real-time email communication.  Whether your on the golf course with your smartphone, on an airplane with your tablet, or in your home on a laptop, your email, calendar and contacts stay with you and stay in sync between all devices.

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• Unlimited space per mailbox
• Free support
• Spam and virus scan filters to protect from phishing
• Optional archiving ensures you never lose your emails

Your dedicated and secure server in the cloud to stay connected to your systems without the capital cost and maintenance of an in-house server.

• Saves valuable office real estate!
• Dynamic scalability keeps you ahead of changes
• Memory, processing speed, storage and bandwidth are all designed to your specific needs.
• Firewall protected, VPN ready
• Nightly secure backup

Add email archiving for increased security and easy accessibility.

• Fully scalable
• Unlimited storage and no user limit
• Fully compatible with Office 365, on premises-Exchange, Google platforms and others.
• Meets HIPAA, FRCP, SOX, FINRA, GLB, NYSE, NASD, SEC and other regulatory requirements.

You can rest at night knowing that your data are securely backed up on a nightly basis which is one pillar of a redundant backup protection plan—we also advise daily, weekly, and monthly hard drive backups stored offsite.

• Backups scheduled to off-site data centers, with replication between multiple centers for geographic diversity
• AES-256 encryption for all stored data with a user-controlled key which is unique in the industry
• Unlimited cloud-based storage

Cloud-based file sharing gives users simplicity and mobility while offering your business control and protection.

• File sync and share service enables collaboration throughout your organization.
• Fully controllable file sharing permissions at the folder, sub-folder and individual document level.
• Share files via web-link to any recipient, whether or not they have their own Sharesync services.
• Share directly from MS Outlook and Office with easy-to-enable Windows plugins.
• Easily save, synchronize, and access the most current versions of files from any device, with unlimited versioning
• Restore in real time files stored in the cloud, on desktops, mobile devices, and more
• Reduce downtime from ransomware with built-in anti-malware and antivirus protection from Bitdefender
• Guard against compromised passwords with two-factor authentication, administered from the HostPilot control panel

Our Elevate product is a feature-rich, enterprise-grade system which uses your existing ISP carrier.  Elevate is a fully integrated unified communication and collaboration platform that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a seamless experience.

• Lower costs with worry-free cloud-based telephony
• Eliminate capital costs, desk phones are free with a one-year contract
• Softphone applications available for most devices, including smart phones and tablets
• Unlimited local and long-distance calling for one monthly flat rate
• Free spam caller protection
• Low rates on international calling

Free migration from your current providers

Boost your productivity with licensed monthly subscription-based applications for all Microsoft® Office, powered by Microsoft Office 365™

• Available for Mac and Windows
• Always have the most recent features and security enhancements.
• Scalable and secure, like all of our products.

Email-based digital faxing eliminates the machine, the ink and the paper!

• Send, receive and view faxes on any web-enabled device.
• Forward faxes to any email address
• You can instantly file faxes received as PDFs to your systems, eliminating the need to scan hard-copy faxes.